Naomi's Studio and Salon/Naomi's Bridal Studio Services Policies RESERVATION AND CANCELLATION POLICIES: All Services must be reserved with a credit card including hair and makeup trials. The cancellation policy will not be waived for illnesses or any other event that does not allow you to keep your appointment. If you wish to reschedule due to bad weather, then you will be allowed to reschedule that same week. However, services will be prepaid. That is why, if you need to cancel or reschedule an appointment, we kindly request that you call 72 hours prior to your scheduled appointment to avoid a cancellation fee. Voice mails left after closing hours will be subjected to the cancellation fees. A 48 hrs (or 2 day) notice will result in a charge of 50% of services reserved. 24 hr (or 1 day) notice or no shows will result in a charge of 100% of services reserved. However, if we are able to book that time slot for the same service, then we will gladly refund your cancellation fee. Clients who do not show up for appointments will be asked to prepay future services. Services over $125: When booking services worth $125+, a 20% non-refundable deposit will be charged to your credit card. Please note, that cancellation fee applies even when a deposit has been placed. Deposits Deposits placed for the following services are non-refundable and you will be subjected to full or partial payment if you do not follow the 72 hr cancellation policy To reserve your wedding date Hair Extensions Lash Extensions Keratin Treatment Japanese Straightening Bio-Ionic Straightening Permanent Cosmetics CHECKS We accept checks at our discretion for the following services: Hair Extensions Lash Extensions Keratin Hair Treatment Japanese Straightening Bio-Ionic Straightening, Permanent Makeup. We accept local checks only for all other services. Checks must be drawn on a local bank and printed with customer name, address and phone number. Checks with Non Sufficient funds are subject to $40 processing fee, non-payment subject to legal action. Brides: We accept mailed in check deposits for your wedding day up to a week before your trial date or a check by phone. However, on your trial date, your deposit to reserve your wedding date must be left on your debit, credit card or with cash only! For the traveling hair and makeup team, please have two separate forms of payments for: 1. Trial (cash) 2. Deposits to reserve your wedding day RETURNED CHECKS Any returned checks will result in a $40 service charge plus the face amount of the check to be paid before any other services can be rendered. Confirmation Calls As a courtesy, we try to call and confirm your appointments a business day (Tuesday-Saturday) prior to your appointment. However, if we are unable to call or reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee. ARRIVAL Your promptness is appreciated. We encourage you to arrive 10 minutes prior to your scheduled salon/spa service. If you are late, your appointment may be abbreviated or cancelled so as to not inconvenience other customers. However, you will be charged for the full service price! GRATUITIES Cash Gratuities are greatly appreciated by the spa staff. GIFT CERTIFICATES Gift certificates are non-refundable. They may be redeemed for products and services only. We regret that cash refunds will not be permitted. Promotional Gift Certificates purchased through CBS Radio (96.5) or Clear Channel (95.7) can only be redeemed for services only and not products. CHILDREN For the comfort and enjoyment of all our guests, we do not allow children in our salon. PRICES All prices are subject to change without notice. RETURNS We do not accept returns on products
By clicking on the I Accept Button and typing my name in the box, I declare that I have given Naomi's Studio and Salon/Naomi's Bridal Studio permission to reserve my future dated appointment with my credit or debit card. I declare that I accept the 72 hour cancellation policy for regular in-salon appointments outlined on www.SalonNaomi.com to avoid a charge. I also understand that all deposits and or retainer fees for services future dated are non-refundable. I also understand that wedding day services contracted in or out of salon are subjected to the cancellation fee on the contract.
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